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Dropbox Link Error

Dropbox Link Error

jbush
New member | Level 2
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Hello! 

 

My company uses dropbox to share files and link things to excel sheets. A member our company recently left and after deleting her dropbox in our shared folder, the links she used and created lead to error codes. 

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@jbush wrote:

A member our company recently left and after deleting her dropbox in our shared folder, the links she used and created lead to error codes.


That's the (current) expected behavior when deleting a member from a team, though that is changing as they roll out the new link structure. Excerpts from the help center article:

 

  • Shared links with view access created by the team member are deleted, unless they’re web-based files, like Paper or Google docs.
  • Shared links with edit access created by the team member remain active.

Dropbox is moving to an updated shared link architecture where links are based on content rather than on users. This will affect how links are created and shared. The new links can be identified by the presence of an ‘rlkey’ parameter in the URL. For these links, the above behavior will perform differently:

 

  • Any links created by a deleted team member will remain active if the underlying content is not deleted, such as content in shared team folders.

 

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1 Reply 1

Rich
Super User II
Go to solution

@jbush wrote:

A member our company recently left and after deleting her dropbox in our shared folder, the links she used and created lead to error codes.


That's the (current) expected behavior when deleting a member from a team, though that is changing as they roll out the new link structure. Excerpts from the help center article:

 

  • Shared links with view access created by the team member are deleted, unless they’re web-based files, like Paper or Google docs.
  • Shared links with edit access created by the team member remain active.

Dropbox is moving to an updated shared link architecture where links are based on content rather than on users. This will affect how links are created and shared. The new links can be identified by the presence of an ‘rlkey’ parameter in the URL. For these links, the above behavior will perform differently:

 

  • Any links created by a deleted team member will remain active if the underlying content is not deleted, such as content in shared team folders.

 

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    Rich Super User II
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