Documents in my shared folder are not updated

[Edwin RV]

Hello,

I have a shared folder in my Dropbox with my boss. The problem I have is that when I update a document or a database (Excel), or even when I create a new folder and move the documents, my boss is not updated with all the movements I made.

Does anyone know what this is due to? Or how can I solve this problem so that my boss can see any changes I make to the shared folder?

All the changes I make are updated to other members of the folder, except for my boss's Dropbox.

Thank you

[Walter]

Hi there @Edwin RV - sorry to hear you're having issues with this.

Can you please clarify if your boss is working on a computer via the desktop app, on a mobile device using the mobile app or maybe through a web browser only?

Are they able to see your edits in the shared folder if they navigate their account online?

Let me know more and we'll take it from there, Edwin.