You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Darren A.'s avatar
Darren A.
New member | Level 2
9 years ago

Desktop app is syncing some files forever

Hi All,   A week or so ago dropbox got stuck syncing. Says syncing 42 files, forever. Some files are being synced, but others arent. I reinstalled software, I relinked the account. Nothing has wo...
Sync
  • madhatterts's avatar
    madhatterts
    9 years ago
    13.4.21 seems to have worked for me on Win 7. The DropBox support people did respond and we're asking questions but since it seems to be working now I'm happy.
  • steffen_le's avatar
    steffen_le
    9 years ago
    I think I found the problem on my machine. But there must be a bug. The problem always starts when I try to rename a file. This copying and deleting the file in one stroke does not work on my Windows 10 32-bit computer. Best wishes
steffen_le's avatar
steffen_le
Helpful | Level 6
I will try reinstalling now once again. After that I try the beta version. What a pitty that there is now download for older versions.
drftr's avatar
drftr
Helpful | Level 5
9 years ago

Steffen,

 

Filehippo has older and original versions for download. I guess I'll just wait for the new version but if that has the same problem I'll download an older version as well.

 

Please let us know if you were successful.

 

drftr

  • steffen_le's avatar
    steffen_le
    Helpful | Level 6
    9 years ago

    Thanks for the information. Tried over the night the new beta... no success. Now 16 files without change after syncing once and placing three files into the box. Now I deinstall again and reinstall the older version 11.4.22. 

  • steffen_le's avatar
    steffen_le
    Helpful | Level 6
    9 years ago

    Hi again, did not work. Dropbox made immediately an update. Problem started again after putting some files into the box. I will wait for an answer by the support now. Very frustrated because I need the box.

    • Darren A.'s avatar
      Darren A.
      New member | Level 2
      9 years ago

      This is annoying! I have two computers, one and work, one at home, running the same account. Work is fine, home is broken!!!! I need a fix ASAP as this is becoming annoying. I am sure there is a file (or two) stopping the sync working, but the online checker gives no insights which leads me to believe it might be one I have added at home. Which one that is is anyones guess!!! Support, where are you!

       

      Thanks everyone for you advice though!

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