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Pleun's avatar
Pleun
New member | Level 2
6 months ago

Creating a link and using it for QR code makes the pdf invalid

I uploaded a .pdf into dropbox and created a link to share it with others. 

Then used that link to create a QR code. 

When I share the link directly, all is well. 

When I share the QR code, I get a message on my (android) phone: "Cannot display PDF (name_file.pfd is of invalid format)"

People will only be using the QR code on their phone's (it's a catalog for a show we are organizing), so we need something that works. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Pleun, thanks for checking in with us - I'd be more than happy to help!

     

    As a first step, could you send me a screenshot (without any personal info) of the exact error message that you're seeing?

     

    Would you also mind checking this discussion, to see if the info there can help at all?

     

    Thanks!

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