cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Client Access to files

Client Access to files

generationalphotos
New member | Level 2
Go to solution

Would like to know how long to my clients have to access their photos. I am a photographer who sends my clients photos to  them through dropbox. 

 

Do you they need to download the photos so that they will always have access or will the link that I share with the client they will always have access to this.

 

Thanks

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

@generationalphotos wrote:

Do you they need to download the photos so that they will always have access or will the link that I share with the client they will always have access to this.


The link is only valid as long as you keep the files and don't remove the link. If you remove the link or delete the files, your clients will lose access. If you're using a link to send files and your clients intend to keep those files forever, they should download/save their own copy of the files.

View solution in original post

2 Replies 2

Rich
Super User II
Go to solution

@generationalphotos wrote:

Do you they need to download the photos so that they will always have access or will the link that I share with the client they will always have access to this.


The link is only valid as long as you keep the files and don't remove the link. If you remove the link or delete the files, your clients will lose access. If you're using a link to send files and your clients intend to keep those files forever, they should download/save their own copy of the files.

generationalphotos
New member | Level 2
Go to solution

Thank you for the help. I will let my client know this information.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    generationalphotos New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?