Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Would like to know how long to my clients have to access their photos. I am a photographer who sends my clients photos to them through dropbox.
Do you they need to download the photos so that they will always have access or will the link that I share with the client they will always have access to this.
Thanks
@generationalphotos wrote:
Do you they need to download the photos so that they will always have access or will the link that I share with the client they will always have access to this.
The link is only valid as long as you keep the files and don't remove the link. If you remove the link or delete the files, your clients will lose access. If you're using a link to send files and your clients intend to keep those files forever, they should download/save their own copy of the files.
@generationalphotos wrote:
Do you they need to download the photos so that they will always have access or will the link that I share with the client they will always have access to this.
The link is only valid as long as you keep the files and don't remove the link. If you remove the link or delete the files, your clients will lose access. If you're using a link to send files and your clients intend to keep those files forever, they should download/save their own copy of the files.
Thank you for the help. I will let my client know this information.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!