cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can we upload live photos through Camera Uploads?

Can we upload live photos through Camera Uploads?

erica5877
New member | Level 2

I can see lots of posts asking for support for Live Photos. I feel quite cheated that I have lost the ability to see these photos. As someone else has also posted, I have little snippets of my mother’s voice and movement that I have lost forever and she has passed away. Dropbox offer a photo sync service which means they need to solve for Live Photos, they have been around since 2015 so it’s not a new function.  Please prioritise a solution to upload and then restore Live Photos. 

2 Replies 2

Hannah
Dropbox Staff

Thanks for taking the time to post your feedback about live photos, @erica5877.

 

I will make sure that the team sees your comments and takes them into consideration.

 

Let us know if we can help further.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

RyanFromDropbox
Dropbox Product Manager

Hi, @erica5877 -- My name is Ryan, and I'm on the Product team at Dropbox.

 

Thanks so much for reaching out. As you mentioned, we've received quite a few requests around Live Photos support -- and I totally understand the frustration around the lack of functionality here!

 

Some good news: our team is working on adding Live Photos support for the iOS app, which will include Live Photos support for Camera Uploads. I can't provide an exact date on when this will be available yet, but we hope to have it in users' hands in the near future. We'll make sure the Dropbox Community is notified when this functionality is available!

 

Cheers,

 

Ryan

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    RyanFromDropbox Dropbox Product Manager
  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?