We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Lookingforassistance's avatar
Lookingforassistance
New member | Level 2
2 years ago

Can’t upload docs/files to webpage on Mac

I’m trying to drag and drop from desktop onto webpage but it simply opens the doc instead of uploading. I also tried the upload button and I select the document and then nothing happens. No error mess...
Sync and upload
Uploading
Web
Website
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for bringing this to our attention, Lookingforassistance.

 

If you try this from a completely different browser, what do you see?

 

Does the upload button also not work on the private browsing window?

 

Let me know and we'll go from there.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!