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Forum Discussion
Can't unshare a folder
Hello, I am a French Guy so sorry for my English. I am not able to cancle the sharing of a folder even if I do this on the setting of that folder. Like this way : https://www.dropboxforum.com/t5/...
@Michel G.7 , the only solution for some kind of useful unsharing is to use Watermint Toolbox .
With that tool, you can do all stuffs that should be possible in the admin console/web.
There is no way to unshare one folder completely in a few steps, or to unshare recursively in Dropbox without that tool.
Do you mean there is no way to unshare via Dropbox ?
I have found a ludicrous way to unshare through the Mac Finder :
Empty the folder from it elements by dragging them beside (still in DB).
Move the shared empty folder to the trash.
Create a new folder and name it as the previous one.
Fill it with the files previously moved from the shared folder !!!!
Absurd isn't it ?
- Megan
Dropbox Staff
Hi Michel G.7,do you use the app or website when you're trying to unshare the folder?
If you've tried using the website using your browser, could you also try a different one altogether?
Also, just to make sure we're on the same page, do you follow these steps?
Here are some screen captures :
- Jay
Hi Michel G.7, could you confirm that you're the owner of the shared folder by clicking on the 'Who can access' section, which is the first window that appears when you click the share button? A screenshot of this, while hiding any names and emails, would be great.
I did it on my iPhone…
- Jay
What happens if you choose the option to delete the folder from that red text link?
- I guess it deletes it (that I don’t want to do !).
- Jay
Thanks for the info. I'd recommend contacting the support team directly in order to look into why the option to unshare the folder isn't visible.
