You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

DED1's avatar
DED1
Explorer | Level 3
5 years ago

Dropbox is full message after deleting files & unsharing folders

I received a Dropbox is full message.  I deleted files and unshared folders but it still shows full message although there is less than a Gig in Dropbox. It requests I upgrade and I don't want to do that. I'm on a Mac platform. 

Delete
  • Aran the Arandano's avatar
    Aran the Arandano
    5 years ago

    Hi buddy! You might be deliting too small files, try with a bigger one o try deliting the files again and then refreshing, you must be oversteping the amout of GB that dropbox gave you (2 GB). Nice day

  • Aran the Arandano's avatar
    Aran the Arandano
    New member | Level 2
    5 years ago

    Hi buddy! You might be deliting too small files, try with a bigger one o try deliting the files again and then refreshing, you must be oversteping the amout of GB that dropbox gave you (2 GB). Nice day

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions