Can't share files because of violation of Terms of Service error

[Phastraq]

Hi I have had dropbox on my computer for years now although I have not been using it for quite some time.

I recently tried to share a new folder and got the message:
"We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."

I have no idea which of the terms I may have violated or how to fix it.
The chatbot wasn't very helpful either.

Dropbox still works on my computer and I can see all my storage on the website but I'm just not able to share any files or folders.

I would appreciate any assistance in resolving this issue.

[Nancy]

Hey @lucasd! Please check if you’ve received my email and reply back to it. Thanks.

[cbromen]

Hello!

I'm experiencing this issue as well.  I made sure I deleted any files from my existing dropbox to make sure it wasn't a space limit issue.  Can you please help?

Thank you!

[Hannah]

Hey @cbromen, thanks for reaching out to us.

Can we send you an email, so we can take a closer look?

[cbromen]

Yes, please.

[Hannah]

Sure thing, @cbromen, I just emailed you and I'll see you there!

[vladix]

Hello!

I'm experiencing this issue as well. I haven't broken any rules and haven't used Dropbox for a long time, but it shows me a message that I broke the rules. Can you please help me to solve it?

Thank you!

[Megan]

Hi @vladix, thanks for posting here! 

We'll do our best to resolve it. In order to have accessibility to more tools on our end, I went ahead and created an email on my end for you.

Reply back to me, and we'll take it from there!