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"Couldn't share folder" error when trying to share a folder with some users

"Couldn't share folder" error when trying to share a folder with some users

rhowl
Explorer | Level 3

I created a shared folder and I was able to add 30+ members but then when I try to add certain users I get an error message saying “couldn’t share folder”.

I sent an edit access link to the same user and it still asks them to request permission. When I try to accept the request I get the same error message.

3 Replies 3

Mark
Super User II

Does that person have enough quota within their account to accept said share? 

 

They need as much space as the folder is based upon www.dropbox.com/account/plan 


 


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rhowl
Explorer | Level 3
Yea I even tried sharing it to an account that has a lot storage space. Also the folder is currently empty.

Does anyone know if there’s a daily limit to have many people I can get edit access to a shared folder?

Rich
Super User II

@rhowl wrote:
Yea I even tried sharing it to an account that has a lot storage space. Also the folder is currently empty.

Are you able to create a view-only shared link? Not specifically to that same user, but just a link in general.

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Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    rhowl Explorer | Level 3
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?