Create, upload, and share
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I drag a file into Dropbox that I want to send by email, but the blue circulating image doesn't come on, and the file doesn't load so I can't create a link. I've tried everything. Reinstalling and temporarily disabling my virus protection. I have the basic plan and my file, while large, is well under the 2GB. Help!
Okay, I got it working - though through a different route than usual - but at last it works! Thanks for your help Mark. What I did was go back to Downloads and clicked on the Dropbox setup link. Why it worked this time, I don't know...? I even have the Dropbox icon in the bottom....
What does Dropbox say if you mouse over its icon on the status bar?
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There's no icon in my status bar...? The Dropbox symbol is on my desktop screen.
How do I get it on my status bar Mark please?
If there is no icon on the status bar then Dropbox isnt running, you need to start it from the Start button, or App foder.
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Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Okay, I got it working - though through a different route than usual - but at last it works! Thanks for your help Mark. What I did was go back to Downloads and clicked on the Dropbox setup link. Why it worked this time, I don't know...? I even have the Dropbox icon in the bottom....
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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