Can't get Dropbox to create links

[Jason Schoonover]

I drag a file into Dropbox that I want to send by email, but the blue circulating image doesn't come on, and the file doesn't load so I can't create a link.  I've tried everything. Reinstalling and temporarily disabling my virus protection.  I have the basic plan and my file, while large,  is well under the 2GB. Help!

[Mark]

What does Dropbox say if you mouse over its icon on the status bar?

[Jason Schoonover]

There's no icon in my status bar...?  The Dropbox symbol is on my desktop screen.

[Jason Schoonover]

How do I get it on my status bar Mark please?

[Mark]

If there is no icon on the status bar then Dropbox isnt running, you need to start it from the Start button, or App foder. 

[Jason Schoonover · Accepted solution]

Okay, I got it working - though through a different route than usual - but at last it works!  Thanks for your help Mark.  What I did was go back to Downloads and clicked on the Dropbox setup link.  Why it worked this time, I don't know...? I even have the Dropbox icon in the bottom....