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Jason Schoonover's avatar
Jason Schoonover
Helpful | Level 5
8 months ago

Can't get Dropbox to create links

I drag a file into Dropbox that I want to send by email, but the blue circulating image doesn't come on, and the file doesn't load so I can't create a link.  I've tried everything. Reinstalling and temporarily disabling my virus protection.  I have the basic plan and my file, while large,  is well under the 2GB. Help!

 

Sync and upload
  • Jason Schoonover's avatar
    Jason Schoonover
    8 months ago

    Okay, I got it working - though through a different route than usual - but at last it works!  Thanks for your help Mark.  What I did was go back to Downloads and clicked on the Dropbox setup link.  Why it worked this time, I don't know...? I even have the Dropbox icon in the bottom.... 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 months ago

    What does Dropbox say if you mouse over its icon on the status bar?

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