The Community is undergoing a major upgrade. Find out more, ask us questions or share your thoughts here.

Forum Discussion

1000songs's avatar
1000songs
Helpful | Level 5
2 months ago

Bulk Send - CSV file formatting

Trying to bulk send and have four fields 

 

Company

Signature

Full Name

Title

 

No matter what I do, Bulk Send is only expecting two fields: Full Name and Email. Doesn't matter if I have Dropbox create the .csv or if I create it myself. The error is "Expected 2 fields on row 1, found 4"

 

Do the fields have to be tagged in a particular way?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there 1000songs - thanks for bringing this to our attention.

     

    Could you try another browser and let us know if you still get the same results?

     

    If you do, I'd appreciate a screenshot too.

     

    Thank!

    • 1000songs's avatar
      1000songs
      Helpful | Level 5

      Thanks Walter - how on earth do you upload a screenshot here?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!