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Re: Android Mobile "Upload Files" does not appear

Android Mobile "Upload Files" does not appear

SkarPadyn
Explorer | Level 4
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When I hit the "+" sign on my mobile app to upload a file (.pdf in this instance), the "Upload Files" option does not appear, just "Upload photos or videos" and "Upload Folder."  How can I upload a pdf?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @SkarPadyn, you can take a screenshot and then attach it to your next reply.

 

Regarding the uploading, do you see an option that says 'Create or upload file'?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Nancy
Dropbox Staff
Go to solution

Welcome aboard the Community, @SkarPadyn!

 

Do you mind uploading a screenshot of the options you currently see on the Dropbox app? 

 

It would help me to have a visual to see what’s going on. 

 

Let me know when you’re ready.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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SkarPadyn
Explorer | Level 4
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Ok, how do I upload the photo on here?

Jay
Dropbox Staff
Go to solution

Hi @SkarPadyn, you can take a screenshot and then attach it to your next reply.

 

Regarding the uploading, do you see an option that says 'Create or upload file'?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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SkarPadyn
Explorer | Level 4
Go to solution
I do not see an option to attach a file to this message (I'm on mobile).

But, yes, I found that option and with additional navigation, and waiting for that file to show up in the menu, i managed to get there. Thanks!

Jay
Dropbox Staff
Go to solution

No worries, glad you were able to upload your file.

 

Enjoy your weekend!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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