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A friend invited me to a shared Dropbox - now I have duplicate Dropboxes. Help!

A friend invited me to a shared Dropbox - now I have duplicate Dropboxes. Help!

b_johnson
Explorer | Level 3

A friend invited me to a shared Dropbox - now I have duplicate Dropboxes. The content seems to be the same, but one doesn't seem to upload/sync.

 

How do I integrate them/delete the extra so that I'm not using extra storage space on my hard drive?

 

Thank you!

3 Replies 3

Nancy
Dropbox Staff

Hi @b_johnson, and welcome aboard our forum. 

 

Can you describe to me the exact steps you took, in order to join the shared Dropbox you mention? 

 

Any screenshots of what you’re seeing at the moment will also be appreciated.

 

Keep me posted.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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b_johnson
Explorer | Level 3

Thanks, Nancy. I received an invitation to a friend's dropbox so that I could upload photos for him to download. It was a trial account/subscription on his end. If I remember correctly, it asked me if I wanted to sign up and kind of directed/forced me to "merge" with my regular account. That didn't seem like something I'd want to do, but there wasn't another way to proceed. Now I seem to have two versions of everything and I'm not sure how to disentangle them without accidentally deleting files I want to save.

 

The main purpose for the "shared" dropbox was to transfer photos, and that shared dropbox is no longer active. In the screenshots, it's the one entitled "Machard Johnson."

 

seems to be within that.Screen Shot 2024-01-23 at 1.32.04 PM.pngNot syncingNot syncingSyncingSyncing

Jay
Dropbox Staff

Hi @b_johnson, it looks like you merged your account to a Dropbox Business team. 

 

In order to leave the team, you'll need to follow the steps suggested in this post.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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