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Windows 10 updated and now I can't get dropbox to open or update files. Tried to reinstall but it won't let me open the installer.
bn.BUILD_KEY: Dropbox bn.VERSION: 198.4.7615 bn.constants.WINDOWS_SHELL_EXT_VERSION: 72 bn.is_frozen: True machine_id: f8db0a33-2868-4d89-8f63-169dc31cc86a pid: 13028 cwd: 'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.863.1' real_path='C:\\Program Files (x86)\\Dropbox\\Update\\1.3.863.1' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\WesChism\\AppData\\Local\\Dropbox\\instance5' real_path='C:\\Users\\WesChism\\AppData\\Local\\Dropbox\\instance5' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: 'D:\\Drop Box\\Dropbox' real_path='D:\\Drop Box\\Dropbox' not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\198.4.7615\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\198.4.7615\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\WesChism\AppData\Local\Temp TEMP: C:\Users\WesChism\AppData\Local\Temp tempdir: 'C:\\Users\\WesChism\\AppData\\Local\\Temp' real_path='C:\\Users\\WesChism\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/shared/error_util.py", line 31, in convert_error File "desktop/dropbox/sync_engine/file_system/windows.py", line 342, in __init__ pywintypes.error: (21, 'CreateFileW', 'The device is not ready.') During handling of the above exception, another exception occurred: Traceback (most recent call last): File "desktop/dropbox/client/authentication/register_host_helper.py", line 739, in _on_register_host_success File "desktop/dropbox/client/authentication/register_host_helper.py", line 918, in _handle_joining_leaving_cdm_team File "desktop/dropbox/client/relocate_namespace_folders.py", line 704, in execute_pending_operations File "desktop/dropbox/sync_engine/file_system/windows.py", line 413, in open File "desktop/dropbox/sync_engine/file_system/windows.py", line 342, in __init__ File "../win32_x86_64_dropbox_virtual_env/python38/Lib/contextlib.py", line 131, in __exit__ File "desktop/dropbox/shared/error_util.py", line 44, in convert_error File "desktop/pip/six/six-cpython-38/lib\six.py", line 695, in reraise File "desktop/dropbox/shared/error_util.py", line 31, in convert_error File "desktop/dropbox/sync_engine/file_system/windows.py", line 342, in __init__ dropbox.sync_engine_boundary.file_system_exceptions.PermissionDeniedError: [Errno 13] The device is not ready.
Hi @jwc1,
Is your Dropbox folder still on your D drive on the same place or has moved by any chance? Check this and revert previous state. 😉
Hope this helps.
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