We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
"Dropbox failed to uninstall" on Win10.
Trying to uninstall Dropbox Client in my Win 10 Home edition n the uninstallation process incompletes with "Dropbox failed to uninstall" n try to remove manually n reinstall it also ends up with the ...
Dropbox Support team,
Need your support to guide me how to uninstall Dropbox properly in my case - so that I can re-install it to ensure the folder synched.
Really appreciate for your great support to resolve this....
Jay
Dropbox Staff
Dropbox StaffHi Jay,
I manage to uninstall Dropbox with the help of RevoUninstaller to remove
DropboxExt64.69.0.dll successfully then when I reinstall back Dropbox Desktop Client
"Dropbox 194.4.6267 Offline Installer.x86" as well "Dropbox 193.4.5594 Offline Installer.x86", it always ends up with the same error as shown below
The file "vcruntime140.dll' actually exists in C:\Program Files (x86)\Dropbox\Client\193.4.5594 folder
Kindly please help to resolve this Dropbox installation issues
- Jay
Could you the advanced reinstallation steps again, and ensure that any Dropbox folder with the installation is empty first?
The folder C:\Program Files (x86)\Dropbox is already empty before continuing with the installation of "Dropbox 194.4.6267 Offline Installer.x86" and try the 2nd time with "Dropbox 193.4.5594 Offline Installer.x86" - it still ends up the error message as previously shared.
