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"Cannot find module" error on Dropbox app (Mac Os ventura 13.6.5)

"Cannot find module" error on Dropbox app (Mac Os ventura 13.6.5)

Jeannette1612
New member | Level 2

Scherm­afbeelding 2024-03-10 om 15.38.40.pngI receive this message and wonder how to solve it. 

I work on a mac in Mac Os ventura 13.6.5

I look forward to some help. Thanks!

1 Accepted Solution

Accepted Solutions

Jeannette1612
New member | Level 2

Hi Nancy, it is already solved by installing dropbox again. thanks for your reaction. 

View solution in original post

2 Replies 2

Nancy
Dropbox Staff

Hi @Jeannette1612, hope you’re doing well! 

 

Can you clarify when this error appears exactly on your screen? What steps are you taking, right before it comes up? 

 

Also, what’s the app version of Dropbox that you’re using on your device? 

 

Let me know, and we’ll take it from there.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Jeannette1612
New member | Level 2

Hi Nancy, it is already solved by installing dropbox again. thanks for your reaction. 

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    Jeannette1612 New member | Level 2
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    Nancy Dropbox Staff
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