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Re: macOS Open dialog locks up app after installing Dropbox client

macOS Open dialog locks up app after installing Dropbox client

9dfab064-088e-47aa-b44f-5a328d
New member | Level 2

After installing Dropbox client on macOS, anytime any app attempts to open the macOS Open File dialog, the app locks up.  This is any application with the macOS open dialog.  As soon as I trash Dropbox from Applications, everything works again.

 

I believe this has to do with migrating this user account from another Mac, as other user accounts on this computer do not have this issue.

 

I've trashed the .dropbox folder in my home dir and Dropbox dir at ~/Library/Application Support, still have the same issue after re-installing.

 

macOS 15.1

3 Replies 3

BenDBX
Community Manager

Hi @9dfab064-088e-47aa-b44f-5a328d,

 

Thanks for reporting this. We'll need to gather some additional information from you to assist further. Would you mind if we reach out via email?

9dfab064-088e-47aa-b44f-5a328d
New member | Level 2

No problem, thanks

Hannah
Dropbox Staff

Hey @9dfab064-088e-47aa-b44f-5a328d, I just sent you an email, so we'll continue investigating your issue offline.

 

Just get back to me when you have a chance.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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