cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why are "com.dropbox.attr" attributes added to my Dropbox?

Why are "com.dropbox.attr" attributes added to my Dropbox?

it9
New member | Level 2

Hello friends!

I have a problem with Dropbox in the organization where I work. When synchronizing files, the Dropbox client adds an ntfs attribute called com.dropbox.attr with a size of 26 bytes. The problem is that when copying files in docx or doc format (only docx and doc format!) to a network folder (SMB protocol), the copying takes a very long time. If I remove this attribute, for example using powershell, then copying occurs quickly.

Three questions:

1. What is stored in these attributes? Synchronization information?

2. If I remove this attribute, will synchronization start again?

3. Perhaps someone has encountered the same problem, I don’t understand why docx and doc files behave this way?

1 Reply 1

Hannah
Dropbox Staff

Hey @it9, thanks for reaching out to our Community.

 

Let me see if I can clarify this situation.

 

Basically, these files are hidden additional information that are part of the file but can't normally be seen.

 

These files may be generated by either Dropbox or a computer to retain this information in situations where the file system on the computer does not support the extended attributes.

 

The supported file systems are NTFS for Windows, HFS for Mac and on Linux a file system with xattrs support.

 

If a file with unsupported attributes is added to a computer's Dropbox folder from a networked drive with a different file system than that of your main drive's file system, the OS on your computer may generate these extended attribute files. 

 

Could that be the case?

 

You can read more about this here.

 

Let me know if you have more questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?