You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Updated to v183.4.7058 and now attempts to access "dropbox.com" are met with a white screen.
Have tried previous suggestions (Cleared the browser cache and viewer history; switched browsers; used another computer). Cannot access "dropbox.com" to submit problem to customer service.
- Hannah
Dropbox Staff
Hey HERSHEY212, thanks for reaching out to our Community.
Updating the Dropbox application, should definitely not affect your access to the Dropbox site.
Do you see the same using a private browsing/incognito browser as well?
Is it possible that you installed some kind of security app or extension that might be affecting your access to our site?
Let me know what you find.
Tried an incognito browser with same white screen result this past weekend. Dropbox seems to be syncing and accepting new folders across my devices. It is only when I try to get onto the website or cloud to do sharing or check some cloud items that I encounter the white screen.
- Hannah
Hmm, I see.
Have you checked if this is related to some kind of security app that might be blocking your access?
