Unable to update to MacOS on File Provider using macos 14.3.1

[RamseyM]

Hello,

Whenever I get the message "Dropbox strongly recommends updating to MacOS on File Provider" I go through the motions of doing the update and immediately after reinstalling Dropbox get the same message again. This has happened many times now.

the one at the bottom showed first, the one at the top immediate afterwards

This is a new MacBook, which had been updated from a Time Machine backup from a laptop with an Intel chip.

I wiped the flash drive and did a clean install, hoping this would sort the issue. It didn't.

Any ideas, anyone?

[Megan]

Thanks for the update, @Teddy73.

Can you also confirm that Dropbox has full disk access? Is that already done?

[Teddy73]

Hi Megan,

I just turned on full disk access, prior to this, it was not switched on.

Accessibility is also switched on.

Please advise me of the next steps I should take.

Teddy

[Megan]

Hey @Teddy73, have you also tried to opt into the beta by signing up for Dropbox early releases?

If not, can you give it a go? 

[Teddy73]

Hi Megan,

I have not opted into the beta and I do not wish to, I place a high level of importance on having a stable version of Dropbox.

Surely, I shouldn't have to opt into a beta. Do you have any other suggestions?

Teddy

[Megan]

Can I send you an email in order for us to have a closer look into this @Teddy73? 

[Teddy73]

That would be a good idea.

[Megan]

I just sent you the email @Teddy73, I'll be happy to continue there.

Cheers!