We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Cheezykins
2 years agoHelpful | Level 6
Unable to link dropbox desktop client in Ubuntu 22.04 LTS - "Invalid URL"
I've installed dropbox on my desktop from the .deb. On opening it, I click the drop down and firefox opens to a URL like
https://www.dropbox.com/cli_link_nonce?nonce=4217fadb61d996a55bdec9ec41eb48de
And shows the error:
I've tried all sorts, from rebooting to re-installing dropbox and wiping any remnants in my home directory, I get this every time.
How do I get this working?
I solved it, it was spawning background firefox instances at the same time that were using the nonce before it was then opening it in the foreground and showing me the error. I killed the process spawning the background firefox instances and it suddenly worked
- WalterDropbox Staff
Hi there Cheezykins, sorry to hear you're having issues with this.
Could you have a look at this discussion and let me know if any of the information there helps?
Thanks!
- CheezykinsHelpful | Level 6
I solved it, it was spawning background firefox instances at the same time that were using the nonce before it was then opening it in the foreground and showing me the error. I killed the process spawning the background firefox instances and it suddenly worked
- jaboweryHelpful | Level 5
How did you identify the process. Was there a race condition you had to beat in order to accomplish this feat? Lots of people are running into this problem.
- ajtowlsonExplorer | Level 4
Hello,
On a fresh install of kubuntu 22.04 I get the same invalid url. I have no devices linked. I have tried quitting firefox. I have updated Dropbox, reinstalled it. Nothing gets rid of the "nonce" url.
Something is broken.
Dropbox support - can you fix this?
- MeganDropbox Staff
Hi all, thanks for bringing this to our attention!
We're aware of an issue with the sign in flow for certain devices - and our team is in the process of implementing a fix.
Hang tight, and we'll definitely update you once we have any more updates. Thanks!
- anonymous
Having this issue on Ubuntu 22.04 LTS, Fedora 38, Pop!OS, the list goes on and on.
I notice if I use the command line version of linking it gives a different link every five seconds. That doesn't seem right.
- jaumetetNew member | Level 2
Same problem here with a fresh install of Linux Mint.
I use to install easily dropbox inlinux for the last years quite often so, PLEASE, dropbox technical service, tell us how to solve this issue. I'm a business customer.
Thanks
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!