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Forum Discussion
Cheezykins
2 years agoHelpful | Level 6
Unable to link dropbox desktop client in Ubuntu 22.04 LTS - "Invalid URL"
I've installed dropbox on my desktop from the .deb. On opening it, I click the drop down and firefox opens to a URL like
https://www.dropbox.com/cli_link_nonce?nonce=4217fadb61d996a55bdec9ec41e...
- 2 years ago
I solved it, it was spawning background firefox instances at the same time that were using the nonce before it was then opening it in the foreground and showing me the error. I killed the process spawning the background firefox instances and it suddenly worked
Walter
2 years agoDropbox Staff
Hi there Cheezykins, sorry to hear you're having issues with this.
Could you have a look at this discussion and let me know if any of the information there helps?
Thanks!
- Cheezykins2 years agoHelpful | Level 6
I solved it, it was spawning background firefox instances at the same time that were using the nonce before it was then opening it in the foreground and showing me the error. I killed the process spawning the background firefox instances and it suddenly worked
- jabowery2 years agoHelpful | Level 5
How did you identify the process. Was there a race condition you had to beat in order to accomplish this feat? Lots of people are running into this problem.
- jabowery2 years agoHelpful | Level 5
USER
it turns out it is that i have one too many "linked devices" but one of them is the same computer i'm trying to reinstall dropbox on which only appears to be a new device to dropbox. i don't know where to look to find and delete the bad installation that dropbox thinks i still have
ASSISTANT
To address this issue, you would want to check your connected devices on Dropbox and remove the one you don't need. Here are the steps to do this:1. Sign in to dropbox.com using your account credentials.
2. Click your profile picture (or grey circle) in the upper right corner.
3. Click settings.
4. Select the Security tab.
5. In the Devices section, you'll see the names of each computer, phone, or tablet linked to your account (and the app installed there).
6. Click the "X" next to the device you want to unlink/remove.After you've unlinked your device from your Dropbox account, then you can link your computer again. You should be able to download files without any problem.
If you continue to have any issues, make sure to reach out to Dropbox Support for more direct assistance.
- Walter2 years agoDropbox Staff
Glad to hear it's sorted now Cheezykins - thanks for keeping me in the loop too.
See you around the Community and have a lovely weekend!
- billrobertson422 years agoNew member | Level 2
What process was spawing the links? What did you kill?
- ajtowlson2 years agoExplorer | Level 4
Hello,
On a fresh install of kubuntu 22.04 I get the same invalid url. I have no devices linked. I have tried quitting firefox. I have updated Dropbox, reinstalled it. Nothing gets rid of the "nonce" url.
Something is broken.
Dropbox support - can you fix this?
- Megan2 years agoDropbox Staff
Hi all, thanks for bringing this to our attention!
We're aware of an issue with the sign in flow for certain devices - and our team is in the process of implementing a fix.
Hang tight, and we'll definitely update you once we have any more updates. Thanks!
- ajtowlson2 years agoExplorer | Level 4
thanks for looking at this, however I've decided to switch to Mega which offers 25GB free.
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