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fedeboraxx's avatar
fedeboraxx
Helpful | Level 7
2 years ago

URGENT - Dropbox has created a new Dropbox folder.

Hi,

I restarted my mac, and when it booted up, Dropbox started to download a WHOLE NEW COPY of everything in my machine. Now I don't know where my latest versions are, and I'm running out of space. 

 

Please see attached. 

 

Running latest versions of MacOS and Dropbox.

 

WHAT is happening with dropbox? I've been paying for this for 10+ years and it's never been this buggy.

 

Desktop
desktop app
Install
Mac OS
  • alan_H's avatar
    alan_H
    Helpful | Level 5
    2 years ago

    there is a folder now called .tmp.driveupload which appears to be transferring all my Dropbox files to Google Drive.

    this is a MAJOR problem for both security and storage space

    Neither Dropbox nor Google can tell me why or how to prevent it

    Anybody know what is going on?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi fedeboraxx, let's jump right into this! 

       

      Is it possible that you just joined the Dropbox for macOS update, where the Dropbox folder must be located in ~/Library/CloudStorage?

       

      Was your Dropbox app updated to the new macOS prior to this incident? Also, what is the app's syncing status as we speak? 

       

      Also, alan_H, you mentioned that you have a .tmp.driveupload that's causing you trouble. May I ask where this folder is located? Is it inside your Dropbox folder? 

       

      Also, how exactly is this folder transferring your Dropbox content, to Google drive? 

       

      Keep me posted, and we'll take it from there!

      • alan_H's avatar
        alan_H
        Helpful | Level 5
        2 years ago

        Yes, the folder .tmp.driveupload is inside Dropbox

        If I knew how/why it was transferring to Google Drive I could stop it

        The name suggest that somehow Google Drive has added a folder to Dropbox

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