Transfers not loading/loading slowly

[QuietCoyote]

Multiple clients having issues downloading transfers I've sent today. Not loading on my end either. Anyone else having issues? 

[Hannah]

Hey @QuietCoyote, thanks for bringing this to our attention.

There was no issue reported today actually, are you still having trouble with this?

Have you tried opening the transfer using a different browser or a private browsing window, to see if you get a different behavior?

Keep me posted please!

[QuietCoyote · Accepted solution]

Hi Hannah! 

Seems to be working today. Chrome was working yesterday, but I had 2 clients have issues yesterday, and it wasn't working on Safari for me. 

Ah well... seems ok now! 

[Hannah]

Happy to see it's working now!

If you come across this issue again, though, do let us know.

See you around the Community!