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Re: My Dropbox App on my iPad keeps crashing

The Dropbox app on my iPad keeps crashing every time I edit a Word document.

Tim Fortugno
Explorer | Level 3

I tried to delete and reinstall my Dropbox App however it crashes while editing my document. It just started crashing recently. Interestingly, it DOES NOT crash on my iPhone or desktop. 

10 Replies 10

Tim Fortugno
Explorer | Level 3
I appreciate the advice. However I looked for the “logs” via the previous post and couldn’t find it. Again, thank you. For the time, I removed the “troubled doc” then re-added. Hopefully this will fix and remedy my issue. This never happened - yet was able to edit the same doc on different devices.
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