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Forum Discussion
Taking a long time to open my Dropbox folders in File Explorer, after updating Win11
After a Win 11 update Dropbox access in File Explorer became very slow. If I click on a subfolder it takes a long time to open subfolder. But, If I click open in new tab or new window, that subfolde...
Jay
Dropbox Staff
Dropbox StaffThe system tray is the icon near the clock. Could you try quitting all open applications and services on your computer first before attempting to uninstall the Dropbox desktop application?
OK, I had a setting not to show system tray icons and then it was on my other monitor. Once I made it visible I saw Dropbox app, quit it, uninstalled and reinstalled it. The behavior is the same and weird. If I go the the folder directly - it opens up. If I run desktop shortcut - it takes quite a while. If I am in the folder and click sub-folder to open in new tab or window, it opens immediately. If I just click on the folder - it takes quite a while to open. If I click on a file, .docx or .pdf it takers for ever to run MS WOrd or Acrobat or any other app to open the file. If I open MS Word or Acrobat first , search manually for the file to open, I can go through Dropbox folders easily. When I click on a file like that - the file shows up immediately, as it should. Quite weird and annoying.
- Hannah
Yes, it behaves same way.
- Walter
Hey benreed and sorry to jump in here, but if the issue persists with the Dropbox desktop app completely closed on your computer, then there must be something else causing the lag when you navigate your folders.
Do you happen to have any 3rd party app that could be monitoring, syncing or backing up your files somehow?
While we're at it, a new version of the desktop app just came out so you can also try installing it from this page.
Keep us posted with any updates!
