Syncing even when the app is off

[albinotoni]

My dropbox is syncing on two different macs when the app is off. On the DB-preferences I have checked out starting the app on startup and dropbox is also not on the list of apps which are started when logging in in the preferences of mac. The other mac is running Ventura and the other Monterey. Has anyone else noticed similar?

[Jay]

Hi @fssbob, when you say the Dropbox desktop application is disabled, do you mean it was exited entirely, or uninstalled from the machine?

[fssbob]

I observed it after using the "Quit" command from the Dropbox icon in the menu bar. I also observed it after starting up a Mac where "Start Dropbox on system startup" is unchecked. (I didn't mean that I had uninstalled the Dropbox app.)

[Jay]

Do the files in the Dropbox folder have syncing icons when there are changes made? Does the syncing occur both ways (meaning adding a test file on the site results in it appearing on the machine, and vice versa)?

[fssbob]

Yes, they have syncing icons. Yes, it goes both ways. And if I right-click on a file or folder, the normal Dropbox items are in the context menu.

[Jay]

This would mean that the Dropbox desktop application is still running if the sync icons are still visible. 

Could you try reinstalling the app, without uninstalling it first, by using this link, and then reboot your machine entirely?

[fssbob]

I've already done that. Multiple machines. I strongly suspect it's a "feature" related to the new setup, not an install issue.

[Emmet]

Hi @fssbob ,

We’d like to check what’s going on here, would you mind if we reached out to the email associated with your community profile to look into this further?

Thank you!

Emmet

[albinotoni]

Any ideas about this?

[fssbob]

Sure, but I'm surprised you're having to reach out to me about it. I've observed it on three different, unrelated machines, one running Monterey and the other two running Ventura. It appears to be a "feature", and I can't believe you're not seeing it on any of your test setups.

[Megan]

Hi @fssbob, I just sent you an email, feel free to respond back to me, and we'll take it from there!