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Re: Syncing even when the app is off

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Syncing even when the app is off

albinotoni
Helpful | Level 6
‎03-17-2023 12:37 PM
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My dropbox is syncing on two different macs when the app is off. On the DB-preferences I have checked out starting the app on startup and dropbox is also not on the list of apps which are started when logging in in the preferences of mac. The other mac is running Ventura and the other Monterey. Has anyone else noticed similar?

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albinotoni
Helpful | Level 6
‎04-21-2023 02:01 AM
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Hi Megan.

 

Did you get any idea about this?

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Emma
Community Manager
‎04-25-2023 06:31 AM
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Thank you for your patience. We are aware of this change that was introduced as part of Apple’s File Provider update. Dropbox will continue to sync even when the app is shut off. If you do not want the sync to continue in the background, you can select 'pause sync'. 

​​

​​We are currently working on a solution which is planned for release in Q3 this year. However, please note that this is a preliminary date and is subject to change.

 

Thank you.

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