cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Started today on MacOS Sequoia - Dropbox is constantly "connecting components".

Started today on MacOS Sequoia - Dropbox is constantly "connecting components".

Ophiuhus
New member | Level 2
Go to solution

Dropbox constatly "connecting components" on MacOS Sequoa M1
Restarted, updated, applied firewall fix from existing thread - nothing helped so far

1 Accepted Solution

Accepted Solutions

Ophiuhus
New member | Level 2
Go to solution

Hey, I just updated to 15.0.1 and dropbox successfully connected.
Thanks for your time.

View solution in original post

8 Replies 8

DBX_Pedro
Community Manager
Go to solution

Hi @Ophiuhus ,

 

Thanks for reaching out to us about this. 

 

Is this happening with the Dropbox app ? Can you please provide a screenshot of the error message? 

 

 

Ophiuhus
New member | Level 2
Go to solution

Ophiuhus_0-1728037786021.png

It is in Ukrainian though - but it is saying "connecting components"

DBX_Pedro
Community Manager
Go to solution

Hi @Ophiuhus ,

 

Can you please try the following : 

 

Go to the top left corner

press the Apple Logo

System Settings

Network

Firewall

Options from the Firewall

Untick block all incoming connections

Then allow incoming connections from Dropbox

 

Is this something you are able to do ?

 

If you are able to do it does it resolve the issue ? 

 

Ophiuhus
New member | Level 2
Go to solution

I don't need to do that, since it is already done

Ophiuhus
New member | Level 2
Go to solution

And it still the same

 

Ophiuhus
New member | Level 2
Go to solution

Ophiuhus_0-1728038483276.png

 

DBX_Pedro
Community Manager
Go to solution

Hi @Ophiuhus ,

 

We can understand this is a frustrating situation. 

 

Since this is the case we will have to raise this issue internally in order to help you further.

 

I will add the last picture sent to us to the team as well. 

 

We greatly appreciate your understanding and patience over this period for the team to check this issue. 

Ophiuhus
New member | Level 2
Go to solution

Hey, I just updated to 15.0.1 and dropbox successfully connected.
Thanks for your time.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Ophiuhus New member | Level 2
  • User avatar
    DBX_Pedro Community Manager
What do Dropbox user levels mean?