We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

ksl0588's avatar
ksl0588
Explorer | Level 3
2 years ago

Someone is working on your shared file alert not working

Hi all!   My dropbox alert when someone is editing the shared file is not popping out anymore. Before, whenever I am editing a shared file, an alert would pop out on the right hand side saying th...
Desktop
desktop app
ksl0588's avatar
ksl0588
Explorer | Level 3

Hi Jay,

 

Yes I think it is the dropbox badge (blue icon on the middle portion of the right side of the window). The type of file I am using and editing is microsoft excel.


Thank you.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Are you seeing the badge next to your documents when you edit them in Excel?

 

Are the other users editing the file from Excel on the machine, or via the Dropbox site?

  • ksl0588's avatar
    ksl0588
    Explorer | Level 3
    2 years ago

    I don't see the badge when I am editing the files. The others are using the excel file and not on the dropbox site.

     

    Ken

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!