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Forum Discussion
BrunoJ
3 years agoExplorer | Level 3
Some files not syncing from Mac computer to Ubuntu but others do
Dear all,
I have been banging my head against the wall with this one...
Some of my files do not sync to my Ubuntu computer if I create them in my Mac computer -other do without any problem- ...
FesT
Helpful | Level 7
Hi Здравко,
it's hard to say which images definitely don't sync, because it can always be that they are simply in the queue...
But with this files I am pretty sure:
https://www.dropbox.com/s/bkxcwioxmm124r8/Skies0238_L.jpg?dl=0
And some additional information, this ist how it looks in Nautilus:
at the same time the terminal says syncing 3 files even there are 5 files to sync:
Would be great if you find a solution!
Здравко
3 years agoLegendary | Level 20
Hi FesT,
Unfortunately I can't find solution, but can confirm that there is a 2 things. First one is that Dropbox application definitely behaves wrong. Like your findings I can see the same:
Another interesting thing is that downloading the folder "does not sync" and adding the downloaded to Dropbox, it syncs back successful:
The second thing (even more interesting) is both "does not sync" folders are binary identical (and not only). This means that there are undocumented properties (most probably) that affect application behavior.
Let's hope the moderators will forward this to development, so be solved the issue (and documented). But,... better don't rely too much.
I want to tag Greg-DB here; Is some API features/access point able to show up the differences in files/folder properties affecting this situation? I tried /2/files/list_folder for both "does not sync" folders showing the same, but the state is not actually the same (as can be seen)! 🤔🤷 Any thoughts? How can such a situation be detected/predicted? Thanks Greg!
Good luck, to all of us.
- Greg-DB3 years agoDropbox Staff
Здравко Unfortunately I don't think the API has anything that would be useful for this. Anyone seeing an issue like this may want to contact support directly.
- Здравко3 years agoLegendary | Level 20
Greg-DB wrote:... Anyone seeing an issue like this may want to contact support directly.
😁😁😁 Greg, that has to be the funny part. Do you really think somebody there can help? Rhetoric, of course. It's clear there is an application bug, at least.
Anyway...
My question was - as there are some criteria/flags forcing application to sync or not, associated to each file (2 copy of the same file - one sync the other no and without visible reason way) - is there a way those criteria/flags be read (might appear somewhere as part of some call result). I will interpret your answer as "mentioned feature is not accessible throughout Dropbox API and only available for internal use".
Thanks.
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