Re: Reverting to a previous version of Dropbox

ginodimeo · ‎02-23-2023

I've updated to the latest version of the Dropbox app on Mac OS 13.1 Ventura and it's pretty much unusable – dial-up speed file transfers and the icon system that lets you know whether something has been synced or is stored locally is hopeless. Dropbox is fundamental to my workflow and is causing major issues. Anyone else?

Can I revert back to the older version? If not I'm seriously going to have to look at other options.

Mark · ‎02-23-2023

What is the actual version @ginodimeo ?

Is it trying to do the beta upgrade to the new settings as that, I noticed, slowed things down dramatically

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ginodimeo · ‎02-23-2023

I'm on version Version 167.4.4719. It's been installed for a week or so and it's finished transferring all the files to the new location.

Walter · ‎02-23-2023

Hey @ginodimeo, sorry to jump in here.

I just wanted to mention that, unfortunately, reverting to the older version of the desktop app is not possible.

The updated Dropbox for macOS app experience was developed to adhere to the requirement as set out by Apple and to ensure the best possible experience for our Mac users long into the future.

If you'd like to elaborate on the issues you're facing while using the new desktop app, apart from the changes outlined here, we'd be happy to look further into this for you.

Just keep us posted!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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ginodimeo · ‎02-23-2023

Another big issue offline/online only storage. On the previous version, a right click and it was done, and it was clear as crystal what its status was. Now, it's not clear at all, and if you click on the cloud to download it locally, you can't stop it unless you pause sync, so now it's downloading hundreds of massive files very slowly and eating up all my bandwidth.

Mark · ‎02-23-2023

There is a newer (none beta) version out which may help: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-168-4-4802/td-p/661979

However, I agree - the icons and the online only thing is horrific.

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ginodimeo · ‎02-23-2023

Thanks Mark. I'll give it a go – it can't be any worse!

ginodimeo · ‎02-23-2023

So, if you accidentally click on the cloud icon to download, you can't stop it and it's is causing me a major headache. I've got hundreds of massive files downloading that I can't stop, it's killing my bandwidth and preventing me from accessing the files I desperately need. Plus the new icon system is terrible and unintuitive.