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Forum Discussion
Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
- Hi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
DBXCommunity wrote:Hi everyone,
Thank you for reaching out. We hear your feedback and we’re working hard on this experience.
A public beta for full support of macOS will be available in early Q4. For now, you can still double-click to open files in Finder. Everything else is working as usual.
Your experience on PC devices, dropbox.com, and from the latest iOS and Android apps remains unaffected. You can find more information here [https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support].
Please ensure you have turned on early releases and once the beta is available to you, you will receive a notification.
Thank you.
I assume this response only applies to Business and Teams accounts, because Personal accounts already work fully with 12.3/12.4/12.5 with the current betas, and have for some time. My Dropbox is using the Apple fileproviderd extension and the Dropbox folder is located in ~/Library/CloudStorage/
Dropbox have not made any official statements about different roll out policies for Personal Business and Teams, but there has been the odd hint and most complaints seem to come from Business/Teams users.
Michael B.10 wrote:I assume this response only applies to Business and Teams accounts...
Not everyone with a personal account has been invited to the private beta. I've had my account set to enable early releases since support for M1 was in beta around January but haven't seen any hint of an invite.
