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kcbknitter's avatar
kcbknitter
New member | Level 2
6 months ago

Nothing loads when trying to access my Business account on the website

I have been trying for two days to access my paid business DropBox account and cannot get into it. I DropBox having issues?

Account Access
Web
Website
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 months ago

    You've not said why you cant - errors etc. 

     

    There are no reported Dropbox issues. 

    • kcbknitter's avatar
      kcbknitter
      New member | Level 2
      6 months ago

      There is no error message. It just won't load after I put in my user name & PW. I was in Chrome when it wouldn't work. I switched to Safari and it works there.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        6 months ago
        kcbknitter wrote:

        It just won't load after I put in my user name & PW. I was in Chrome when it wouldn't work. I switched to Safari and it works there.

        So you're able to sign in, but the page isn't loading or only partially loading, correct? You might want to follow this thread.

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