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Forum Discussion

kcbknitter's avatar
kcbknitter
New member | Level 2
6 months ago

Nothing loads when trying to access my Business account on the website

I have been trying for two days to access my paid business DropBox account and cannot get into it. I DropBox having issues?
Account Access
Web
kcbknitter's avatar
kcbknitter
New member | Level 2

There is no error message. It just won't load after I put in my user name & PW. I was in Chrome when it wouldn't work. I switched to Safari and it works there.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 months ago
kcbknitter wrote:

It just won't load after I put in my user name & PW. I was in Chrome when it wouldn't work. I switched to Safari and it works there.

So you're able to sign in, but the page isn't loading or only partially loading, correct? You might want to follow this thread.

  • kcbknitter's avatar
    kcbknitter
    New member | Level 2
    6 months ago

    Yes, that is correct. I have a personal account and a business account. The business account would not load at all. The personal account only partially loaded. 

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