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Forum Discussion
No context menu on windows 10. Selective sync also doesn't work.
Hey All, Originally I had the issue, that my dropbox doesn't sync properly to one of my machines: a Windows 10 PC. It looks as if one of my folders is selectively synced (90% of its contents are...
Hannah
Dropbox Staff
Dropbox StaffThanks, dnemes.
Can you also follow these steps, to see if they help?
- Verify that the Windows UAC levels are set to default levels. This can be changed in your Security settings in the control panel.
- Uninstall the Dropbox app (No need to remove the Dropbox folder or any files).
- Download the newest version of the app.
- Once you have downloaded the install file, double-click on the file to run the installer. Please do NOT launch the installer by right-clicking on the file and selecting "Run as admin" as this will lead to incorrect install permissions.
- During the installation process, you may be prompted for the Admin username and password of your computer (not Dropbox).
- Finally, when prompted, enter the email address of your Dropbox account and if needed, check the advanced preferences to apply any Selective Sync settings.
A question first. Is my app not the newest version? I have reinstalled it four times already, in the past two days. I'd be surprised if it wasn't.
- Hannah
You do have the latest version, it's just that reinstalling is part of the process above, that's why it's listed.
I have followed the steps above, and there are no changes, regrettably.
Yes of course. Feel free to send me an email.
- Jay
Thanks, I've sent you an email, please could you reply to it when you get a chance.
