Re: Network blocked status for Dropbox. Why do I get this message?

Nabster411 · ‎08-29-2023

Hi all, im trying to configure the dropbox option, howver, when i get to the part where the authorization from the app is required, the DVR statis changes to "Network Blocked". I confirmed both LAN and wifi is working as I am able to get a live view from the app. Any suggestions?

Rich · ‎09-03-2023

@Nabster411 wrote:
I am trying to have pictures and videos upload to the cloud when motice is detected in case there is an incident were the dvr is stolen ...

Does your DVR have Dropbox support built-in to it? If so, you'll need to contact the manufacturer of the DVR for support. They would be the ones that created the app, not Dropbox, so only the manufacturer would be able to support it.

View solution in original post

Megan · ‎08-29-2023

Hi @Nabster411, welcome to our Community!

When you say you're trying to configure the Dropbox option, could you give me some additional details, as to what you wish to achieve here?

Am I correct to believe that what you wish to achieve is to download the desktop app locally to your device? If not, feel free to correct me and share some details with me.

If you could also send me a screenshot of the error message you receive, that'd be amazing.

Keep me posted!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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Nabster411 · ‎09-03-2023

Hi Megan, thank you for your response. I am trying to have pictures and videos upload to the cloud when motice is detected in case there is an incident were the dvr is stolen, i will Have access to the last recorded footage. I will sedn you a screenshot of same.

Rich · ‎09-03-2023

@Nabster411 wrote:
I am trying to have pictures and videos upload to the cloud when motice is detected in case there is an incident were the dvr is stolen ...

Does your DVR have Dropbox support built-in to it? If so, you'll need to contact the manufacturer of the DVR for support. They would be the ones that created the app, not Dropbox, so only the manufacturer would be able to support it.