My Windows syncing status shows "updating 2 files" for weeks.

[12volts]

Have Dropbox app on Desktop (windows). It has been showing sync for weeks. When I click on the tray icon it says "updating 2 files" I have no idea what the 2  files are. Since that started I have several folders with the blue sync icon that are not syncing. I turned off firewall, rebooted, shutdown dropbox and restarted with same issues. What happened?

[Megan]

Hey there, @12volts, I hope you're doing well!

Can you check the version of your app, and let me know? 

You can do this by locating your small Dropbox icon, next to your WiFi on your task bar, and hovering your mouse there. 

Have you also tried logging out of the app, and then back in? 

Keep me posted! 

[12volts · Accepted solution]

After 2 days of indexing it finally fixed itself. Logging out and back in fixed the issue.

Thanks!!!!

[Megan]

Hey @12volts, thanks for the heads up!

Give us a shout if you need anything else! 😊