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Lesbo's avatar
Lesbo
Explorer | Level 4
2 years ago

MacOS Ventura 13.0.1 - Constantly Asking to get Started with Update

MacOS Ventura 13.0.1 - running on Intel Core i9 15" (2019) Macbook Pro  The Prompt keeps coming up even though I have run the installation numerous times   DropBox for MacOS is Now Ready Upda...
Desktop
desktop app
Error Messages
Mac
Setting up the apps
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Lesbo, sorry to hear you're having issues with this.

 

Could you please send us a screenshot of the prompt you keep getting so that we can have a visual too?

 

Did you reboot your computer since you first noticed this?

 

Also, do you happen to have an antivirus or a firewall running on your computer perhaps?

 

Keep me posted and we'll take it from there. 

Lesbo's avatar
Lesbo
Explorer | Level 4
2 years ago

Hi, I have restarted it and it still happens.

No Anti-Virus or Firewall running

Screen Capture below

 

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