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Forum Discussion
MacOS 13.0 Ventura, and Dropbox follows OneDrive in forcing the folder on the system drive
With Monterey, OneDrive implemented the new apis from Apple for online syncing that demanded its main location be a specific folder on the system drive. 8 months later, the MacOS community section of...
Megan
Dropbox Staff
Dropbox StaffHi Emanuele B., thanks for reaching out about this.
Thank you for your feedback.
As with any operating system, macOS is updated regularly and with that we must keep the Dropbox desktop app aligned with any requirements set out by an OS.
Keeping aligned to those requirements ensures that the Dropbox desktop app will provide the best possible experience for all our customers in to the future.
We’ll be sure to pass your feedback along to our Product team.
Thank you.
This is an absolute travesty. I've just bought a new MacBook pro, and am only able to install a Ventura OS. I bought my whole system, and spent a year writing a grant to do it, just for the capability of dropbox archiving a fully indexed research archive.
I am an academic, and have 3.0 Terabytes of scholarship and academic articles and manuscripts indexed, physically on my harddrive on my old rig. This, naturally, needs to be kept on a partition drive, on my new rig, otherwise it's extremely unsafe. I have to be able to search my archive at my fingertips - cloud computing ain't going to cut it - you don't provide the speed or accuracy, and it's no good to me in the cloud when I'm an some archive somewhere trying to compare manuscripts.
Megan the "We must keep aligned" response is just placebo talk - it does nothing. This is a critical issue. My entire research archive and setup has been based around Mac's superior indexing for the last 9 years. My career is on the line if I don't get my book out on time, and this has become a major obstacle. I've been paying for my dropbox subscription for years for this very setup, competing for grants to fund it and battling with local institutions to prevent them forcing me to one drive. This is not a "happy alignment" issue, this is a major, critical system change, and will cause a major system shift and departure from Dropbox.
I've tried to delete the dropbox folder in it's hidden pathname Root:/Users/~username~/Library/CloudStorage, but now Dropbox has broken and can't read the folder.
Hi Michael S.197 ,
And with regard to the problems you're specifically experiencing, can I make some suggestions - but perhaps you've done this already? Not sure.
- Create a NEW User on your machine - with Administrative privileges - if you haven't done so already
- Log in as that user
- Perform the copy of your old user's user profile directory as this new Administrative User - i.e. you're not copying while logged in as your primary user
- Alternatively, re-start your Mac in "safe mode" - I think that's what it's called - and log in as that second user - and do the same thing. The bottom line is you're trying to ensure that your primary user doesn't have any of the files in your User Profile Home directory locked or in use.
Does that make sense? Hope that might help.
