Apps and Installations
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Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I remember it all too well, as it took us almost a month to figure out how to fix the problem.
What will happen with Mac OS Sequoia? I admit, I'm quite anxious and would appreciate some reassurance from the DropBox team.
Thanks.
Hi
This is what I received and to tell you the truth, I do not dare to use the terminal.
But yes, there are big problems because the icons of sync are missing. After half a day trying and error and support to try the Mac completely dropbox-free it is not working. I am connected and it is synchroizing in the right way but I have no any sign whats only online and what's on my Mac.
So here you are, if you can use it.
sudo chown -R "$USER" ~/Dropbox
sudo chmod -R u+rw ~/Dropbox
sudo mv ~/.dropbox ~/.Trash/dropbox.old
sudo chmod -N ~
sudo mv /Library/DropboxHelperTools ~/DropboxHelperTools.old
5. Get the latest version of the Dropbox desktop app.
6. Navigate to the folder where you downloaded the installation file and double-click it.
7. Apply any you had before the reinstall.
8. Select the Dropbox folder location, if not in the default location.
Important: This process removes the previous Dropbox preferences and configuration. If you wish to avoid re-syncing your Dropbox content, you'll need to choose the location for Dropbox to sync to manually. If you don't, you'll create a new Dropbox folder and start to sync your content again.
I will be looking forward to your reply to inform me of the results.
Regards,
Mason
PS: Check out our library of quick videos that’ll teach you how to get the most out of your
It's been two weeks, and still no news. What a way to treat customers, honestly. I understand a misjudgment can happen once, but twice? It can only mean that Apple users are not a priority for Dropbox.
cloudres: I have some knowledge of system debugging. It's not a simple problem. There seem to be at least two issues here, as some people here can get Dropbox to work by reinstalling, while others have to disable the Firewall, and a few seem to have tried both without success. Don't expect a quick fix.
Hi there!
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