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Forum Discussion

The TechJedi's avatar
The TechJedi
Helpful | Level 5
3 years ago

Installation Failed Error Code 1073741795

I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?    
desktop app
Error Messages
Setting up the apps
Windows OS
  • Emmet's avatar
    Emmet
    3 years ago

    Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here. 

AppoCaly's avatar
AppoCaly
Helpful | Level 6
I can also confirm that the beta is working fine!

dropbox, please don't do this again. 🙂
jackbau's avatar
jackbau
Helpful | Level 5
3 years ago

Hi all,

 

I cannot confirm it, same error code appears when I try to install dropbox: 1073741795.

 

I have a German dropbox version here.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey jackbau, sorry to jump in, but did you try the latest beta build of our desktop app found on this page?

    • jackbau's avatar
      jackbau
      Helpful | Level 5
      3 years ago

      Hi Walter,

       

      yes I tried both the offline version 150.3.4929 and the standart installer from this link. Also tried to install when I just started the pc.

       

      I still get the same error message 1073741795

       

      Regards

      Jack

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Sorry to hear this persists jackbau 

         

        Can you confirm that you've enabled the 'early releases' through your account's settings online?

         

        If you did that before trying to install the latest beta version of the desktop app, could you try removing any traces of the app completely from the affected computer using the steps outlined here? 

         

        Once you're done with uninstalling the app, you can try the latest beta version from this page directly. 

         

        Let me know how it goes, Jack. 

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