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Forum Discussion

The TechJedi's avatar
The TechJedi
Helpful | Level 5
3 years ago

Installation Failed Error Code 1073741795

I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?    
desktop app
Error Messages
Setting up the apps
Windows OS
  • Emmet's avatar
    Emmet
    3 years ago

    Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

I just opened a ticket for you! 

 

When you’ve got some time, please reply back to me, and we’ll further check this.

 

Cheers.

mtesta's avatar
mtesta
Helpful | Level 6
3 years ago

Is there ANY update on the original purpose of this thread??? This is absolutely ridiculous. I'm about to just wipe my whole system and start all over again. How does a program that is working perfectly just stop after an update. And why doesn't it happen on my laptop or other devices. Please get us an answer to this ASAP.

 

  • AppoCaly's avatar
    AppoCaly
    Helpful | Level 6
    3 years ago
    Any update on this?

    Can you at least extend the support of old versions? 120.x worked perfectly fine for all of us. Unfortunately, it would not sync anymore...
  • mtesta's avatar
    mtesta
    Helpful | Level 6
    3 years ago

    Is someone actually working on this??? It’s been weeks with zero answers.  How can that possibly be???

  • yho123456's avatar
    yho123456
    Helpful | Level 6
    3 years ago

    Indeed, first line support and requesting us to open and report tickets in detail went well, using dropbox-snapshot, which did install flawlessly, also worked well. Paying my dropbox subscription also went perfectly. Getting any second (line?) response to the reported issue takes at least a month (if any?). Please Dropbox, I built my private and work environment around cloud accessibility and paid for this. Is there any idea where this error can originate from so that I can resolve it myself? Installers of any other type of software, including dropbox snapshot, work perfectly. Please, even if you do not aim to further fix this, update us so we can cancel our subscription and move on with an alternative, because this affects in particular my professional life seriously.

     

    Nancy  Megan   Emmet (this issue has not been resolved actually)   Jay    Hannah 

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