Installation Failed Error Code 1073741795

[The TechJedi]

I keep getting the same error over and over again.

I have tried every suggested resolution and nothing has worked. Anyone?

[Jay]

Hi @mtesta, I can see that you have a ticket in our system that has been forwarded to a specialist team to investigate further. Please could you reply to them when you get a chance.

[mtesta]

Yes, but they have not contacted me yet. Its why I posted here. 

EDIT: Scratch that, he just sent me a note. 

[MRBUSBY]

What happened to the rest of this thread?  I had been following/commenting on three threads with the error code 1073741795; this was one of the three.  Now, none of my comments can be view as well as lot of comments by other community members/posters.

@Walter @Nancy @Megan 

[dettad]

@Jay 

Since two weeks I am in contact with the support, but the problem is still not solved.
And there are many other users with exact the same problem.

I use this app daily, so I am looking forward to a solution for this problem.

[LorrenK]

Likewise, I've been dealing with this error code for weeks now with no success. I've tried uninstalling dropbox completely, moving the dropbox files away from it's default location, safe mode install, disabling antivirus etc... 

Every thread ends with "I'll email you directly" and never any actual resolution or solution posted on the forum. 

[demaq89]

The error still remains from my side!

This is creating major obstacles in my daily work

[AppoCaly]

Any news? I really need to get this working. 😞

[RaychelMaciver]

Thanks for your response. Yes, I have tried the advance re-install, many times. I have tried many suggestions from the community with the same result. Same message as my first screen shot. i hope your problem is solved here https://www.dropboxforum.com/t5/forums/replypage/board-id/101001007/message-id/118833.

[yho123456]

Hi all,

I am also suffering from the this issue - both installers. It was not a serious problem until Dropbox (old version, which demands to update) now stops syncing because the version is out of date. This really is not o.k., many of the people who reported the bug warned for this issue in time and, like me, have a paid subscription but are not able to make use of Dropbox anymore.

I am running at:

Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz

Also MSI motherboard with intel Z390 chipset. 

Please Dropbox, this is a cry for help. This problem has become really urgent since sycing by old installations has been disabled.

Would it be an idea to ask the devteam to make a MSI install as temporary fix? This maybe also helps in debugging the issue. Or could you temporarily re-allow old installations to sync again?

kind regards,

Youri

[Megan]

Hi @AppoCaly & @yho123456!

Do you have an open ticket with our team about this maybe?
 
If you could go ahead and create one, that'd be amazing. Feel free to let me know so I can locate it on our system. 

However, if you face any problems when trying to do so, let me know so I can help you out!

Thank you!