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Forum Discussion
The TechJedi
3 years agoHelpful | Level 5
Installation Failed Error Code 1073741795
I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?
- 3 years ago
Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here.
JenTo
Helpful | Level 7
Hey MRBUSBY no worries. There are a number of users running into this error and hopefully whatever information we've provided Dropbox by email will help solve this issue. I still suggest that you contact support directly if it's a part of your paid subscription.
MRBUSBY
3 years agoHelpful | Level 7
Yes, noted with thanks.
I did contact Support. Unfortunately, their response in the chat was to " ensure that SP1 for Win7 was downloaded " and that they could not help further with 3rd party apps or operating systems. The Galaxy Book running Win11 ( a replacement for my Win7 computer which failed) has an ARM processor which does not work with Dropbox Desktop.
Walter helped in this forum by identifying the ARM processor.
I was hoping to see a resolution before I purchase a new computer with an i7 processor and running Win10 Pro or Win 11 Pro.
Unfortunately, Support won't help if there isn't a computer actively having a problem.
I will continue to watch for additional posts/updates and hopefully a resolution here.
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