We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Jon9999's avatar
Jon9999
Explorer | Level 4
4 months ago

I see a runtime error from DropboxUpdate.exe every time I boot my Windows 11 device.

I keep getting this error in a Windows pop-up dialog box, when I boot up my Windows 11 Pro computer:   Microsoft Visual C++ Runtime Library Runtime Error! Program C:\Program Files (x86)\Dropb...
Desktop
Error Messages
Errors
Windows OS
  • xtianp's avatar
    xtianp
    2 months ago
    I have not seen the error since reinstalling the Dropbox desktop application yesterday.
    If I see it again I will post but that may have fixed the issue.

    Thank you! 😊
xtianp's avatar
xtianp
Helpful | Level 6

Hi Jay,

 

I have now done that.  I will post if it happens again.

 

Thank you

xtianp's avatar
xtianp
Helpful | Level 6
2 months ago
I have not seen the error since reinstalling the Dropbox desktop application yesterday.
If I see it again I will post but that may have fixed the issue.

Thank you! 😊

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!