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I'm clicking on the Dropbox icon in my Task Manager, but it doesn't open the Dropbox app.

I'm clicking on the Dropbox icon in my Task Manager, but it doesn't open the Dropbox app.

Yurii Kharkiv
Explorer | Level 4

на Windows 10/64 я не могу настроить Dropbox
программа перестала запускаться
в диспетчере задач видно что
при нажатии открывается папка а не сама программа

Я все очистил и выполнил расширенную переустановку Dropbox.
Мобильное и сетевое приложение Dropbox работает.

 
17 Replies 17

Yurii Kharkiv
Explorer | Level 4

YuriiKharkiv_0-1726032329399.png

 

Hannah
Dropbox Staff

Привет, @Yurii Kharkiv, я знаю, это может показаться банальным, но можешь ли ты перезагрузить компьютер, чтобы посмотреть, поможет ли это?

 

-------

 

Hey @Yurii Kharkiv, I know it might sound trivial, but can you also restart your computer, to see if that makes a difference?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Yurii Kharkiv
Explorer | Level 4

No, it didn't help.

Hannah
Dropbox Staff

I see, thanks Yurii.

 

Approximately when did this issue start happening?

 

Can you also take a look at this article, to make sure you've tried all the troubleshooting steps available?

 

If nothing works, let me know and I can send you an email, so we can investigate further.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Yurii Kharkiv
Explorer | Level 4

примерно с месяц

 

всё чистил, расширенную переустановку Dropbox выполнял
 
на данный момент программа dropbox не запускается при этом пишет: 
""программа dropbox неожиданно закрылась""
 

Yurii Kharkiv
Explorer | Level 4

about a month

cleaned everything, did an extended reinstall of Dropbox

at the moment the Dropbox program does not start and says:
""Dropbox program closed unexpectedly""

[removed per the Dropbox Community Guidelines]

Hannah
Dropbox Staff

Thanks, Yurii, I just emailed you, so we'll continue working on this issue over email.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Yurii Kharkiv
Explorer | Level 4

ок
спасибо

 

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    Yurii Kharkiv Explorer | Level 4
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    Hannah Dropbox Staff
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