Apps and Installations
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Every time I click on the Dropbox app installed on my desktop, it keeps redownloading the same version (55.4.171). The message starts with "Downloading Dropbox." Once that is loaded, the next message shows: "Installing Dropbox and Dropbox Update." Once that finishes, I get a notification that my app has been updated with the version above. However, the app never opens.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Could you try an advanced reinstall?
https://help.dropbox.com/installs/advanced-reinstall
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I downloaded the updated version of Dropbox, but when I went back to my applications and clicked on the Dropbox icon, the application will not open.
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Did this post help you? If so please mark it for some Kudos below.
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I completed #1-4; however, I received the message "Directory not empty" when I inputted the line of code "sudo mv ~/.dropbox ~/.Trash/dropbox.old". Is this an issue?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!